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ONLINE TICKET SALES

Prevent website crashes & block bots during online ticket sales

Reward loyal fans & deliver an experience you can be proud of by preventing ticketing website crashes, blocking bots & delivering exclusive access during ticket onsales
Use Cases with Queue-it - Ticket Onsales

Visitors can drown your online ticketing system in requests until it crashes

Onsale overloaded by fans
Fans hit your site before the onsale even starts
Bad bots grab tickets from fans
Bad bots unfairly grab tickets from loyal fans
Payment gateway not accepting payment
Payment gateways collapse under the traffic
Inventory system overheating
One hyped onsale brings down your whole site

Hurting your chances of a successful onsale

91%
of enterprises report downtime costs exceeding $300,000 per hour

53%
of IT decision makers think their company will experience an outage so severe it makes national media headlines

40%
bad bots make up 40% of all ticketing traffic

 

Tickets beige background

Run smooth & fair onsales no matter the demand

  • In peak situations customers will be sent to your branded waiting room with an HTTP 302 redirect
  • While in the waiting room visitors are on Queue-it's infrastructure & see clear wait information
  • Once it's their turn they're flowed back to your site with another HTTP 302 redirect & have a secure token confirming they've been through the queue

See how Queue-it works

Diagram of how Queue-it works
  • Run truly exclusive sales that grant access only to identified & verified visitors
  • Keep bad bots & resellers out simply by not giving them an invite
  • Incentivize loyalty program sign-ups with early or exclusive access

Explore invite-only

invite-only waiting room
  • Prevent ticketing website crashes from bot-driven spikes & give other bot tools more time to identify malicious behavior
  • Add a security checkpoint to your flow so you can slow down bots & run security checks like Proof-of-Work challenges or data center hard blocking
  • Get automatic threat detection & real-time alerts on unusual traffic behavior

Explore bot protection

block bad bots
Diagram of how Queue-it works
invite only waiting room
block bad bots

Sell smarter when it matters most

76%

of customers say sales are less stressful with Queue-it

85%

of customers say their sales are fairer with Queue-it

69%

see fewer customer complaints for sales with Queue-it

* Based on 214 survey responses from Queue-it customers (2023 & 2024). See the results.

Customize your waiting room to your brand & event

  • Concert & festival ticket sales
  • Sporting matches & events
  • Arts & cultural events
  • Movie theater ticket sales
  • Airline ticket sales

Discover ticketing insights & success stories

Ingresso.com logo

Success Story

1 million in queue: How Ingresso.com delivers on massive demand

Read more

Ticket bot

Blog

Everything you need to know about ticket bots & how to stop them

Read more

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Resource

Behind-the-scenes onsale data: How Queue-it blocked 8.3 million ticket bots

Read more

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Blog

Virtual waiting room buyer’s guide: How to choose your online queue system

Read more

Run fair & smooth online ticket sales