QUEUE-IT FOR PUBLIC SECTOR

Deliver fair access to digital public services

Improve your citizen experience with fair & reliable registrations that make you proud and keep you out of the news

Keep systems running so you can focus on serving citizens

Stay online no matter the demand by preventing system bottlenecks from overheating and keeping systems running 24/7
Prevent IT and support centers from being overwhelmed with tickets
Save your taxpayers’ money by not spending on additional servers and using your existing infrastructure

“The most important thing is that Queue-it just works. But it was also great how fast, safe, and easy the implementation was. Time to value is crucial for leaders. And the time to value with Queue-it was extremely good.”

DENIS GOULET, STate CIO

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Work with your existing partners

AWS Marketplace

Salesforce Commerce Cloud

Carahsoft government procurement contracts

Crown Commercial Service's G-Cloud 14 Framework

Deliver a citizen experience you can be proud of

Serve your community with fair and crash-free registrations that are critical for families and individuals
Provide citizens with a transparent and informed wait that increase their trust in you, and keep your call centers calm
Ensure everybody has an equal chance to get your services with a first-in-first-out or live raffle system

Custom layout queue page for public sector

Bend Park & Recreation District Queue-it testimonial

“I think everyone was a little skeptical about the waiting room at first. But once they realized how good the experience was, we got an overwhelming amount of positive feedback. I wanted to print the comments out and make them my wallpaper, because it so rarely happens.”

Jut McDaniels, Registration Software Coordinator

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Save resources with easy integration & work with your existing tech stack

25+ edge, server-side, or client-side connectors
One-time integration in under one day
No sensitive data goes through Queue-it so you stay GDPR, CCPA, & HIPAA compliant

“The integration period was very short, and thanks to the generous support, even after the booking site was relaunched, there were no problems related to traffic overflow. Now it's unthinkable to launch a booking site without Queue-it.”

Masanobu Tenjin, Director for Digital Shift Promotion

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Popular solutions among organizations that deliver a superior citizen experience

Ensuring every citizen has a fair shot to secure their spot

End-user experience

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Informing people in line with transparent real-time communication

Waiting room gallery

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Running smooth registrations without crashes or slowdowns

Government website crashes

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Keeping their site secure & user data private while using Queue-it

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